Human Resource Management Mcq

Human Resource Management Multiple Choice Questions.

Human Resource Management -Multiple Choice Questions.

1. __________ is a formal & detailed study of jobs
A. Job enrichment
B. Job evaluation
C. Job classification
D. Job analysis
ANSWER: B
2. Which of the following denote team concept which each employee develops high degree of
understanding towards others and share common goals?
A. Supportive model
B. Custodial model
C. Collegial model
D. Autocratic model
ANSWER: C
3. Intelligence test is one type of ______________.
A. achievement test.
B. personality test
C. aptitude test.
D. interest test
ANSWER: B
4. ____________ plan was first introduced in the weir engineering works England
A. Rowan
B. Halsey
C. Emerson
D. Taylor
ANSWER: B
5. Trainee involvement and immediate feedback are prominent in which training methods?
A. Lecture
B. Correspondence courses
C. Programmed instruction
D. Audio visual techniques
ANSWER: C
6. Rotation is otherwise called as ____________.
A. replacement transfer
B. shift transfer
C. versatility transfer
D. remedial transfer
ANSWER: C
7. Psychology oriented factor of production is ____________.
A. Land.
B. Finance.
C. Machine
D. labour.
ANSWER: D
8. A statement containing the details of works to be performed & responsibilities involved is known
as______________.
A. Job analysis
B. Job evaluation
C. Job specification
D. Job description
ANSWER: A
9. Job satisfaction is high when there is------
A. Low morale
B. High wage.
C. Low wage
D. High Morale.
ANSWER: D
10. A study of the culture and practises in different societies is called
A. Personality
B. Anthropology
C. Perception
D. Attitudes
ANSWER: B
11. Direct compensation towards the contribution of labour is---------.
A. Money
B. pay
C. reward
D. wagers
ANSWER: A
12. The objective of salary administration is to offer----------.
A. More wages
B. . Lesser wages
C. Poor wages
D. Fair wages
ANSWER: D
13. Non-financial motivator is---------.
A. Bonus
B. Job security
C. Medical reimbursement
D. Leave with pay
ANSWER: A
14. Trade unions always aims at________.
A. Minimizing punishment.
B. Mobilizing labou
C. Maximizing salary
D. . Supporting Govt.
ANSWER: B
15. Grievances affect the employees___________.
A. . Promotion
B. Training.
C. Wages.
D. Morale
ANSWER: D
16. Collective bargaining is an action of____.
A. An individual
B. Manager
C. State
D. Group
ANSWER: D
17. Employees can be appraisal against___________.
A. Relative standards
B. Objective
C. Absolute standards
D. Group
ANSWER: A
18. The promotion criteria is always based on___________
A. Merit
B. Merit and seniority
C. Seniority
D. Recommendations
ANSWER: D
19. In the time organization, the authority flow and from __________.
A. top to bottom.
B. . bottom to top
C. left to right
D. right to left.
ANSWER: D
20. Projective test is a one type of ________.
A. aptitude test.
B. achievement test
C. interest test
D. personality test.
ANSWER: D
21. _______ is the ideal or target to achieve through higher productivity
A. Fair wages
B. Minimum wages
C. Living wages
D. Normal wages
ANSWER: D
22. Rowan plan is based on ______.
A. output
B. cost
C. work
D. time
ANSWER: D
23. Halo Effect is related with _____.
A. . performance appraisal.
B. wage & salary administration
C. selection.
D. transfer
ANSWER: C
24. ____________is the tendency of highly cohesive groups to value consensus at the price of decision
quality:
A. Group think
B. Group process
C. Group norm
D. Group development
ANSWER: A
25. ________ are the rules of pattern and behaviour that are expected from all team members.
A. Norms.
B. Policies.
C. Procedures.
D. Role
ANSWER: A
26. Forces affecting organisational behaviour are
A. People
B. Environment
C. Technology
D. All of the above
ANSWER: D
27. The ability and willingness of group members to set goals and work towards their accomplishment is
known as _______.
A. group maturity .
B. team spirit
C. MBO.
D. participation.
ANSWER: A
28. The research has shown that even the minor or trivial occurrences in life can create _________
A. goal.
B. stress
C. involvement
D. commitment
ANSWER: B
29. Whatever an individual does, there is always some amount of ______ on him
A. satisfaction.
B. stress.
C. profit
D. benefit
ANSWER: B
30. It is the tendency of a superior to rate people lower than their performance______
A. Horns Effect.
B. Central tendency
C. Halo effect
D. static.
ANSWER: C
31. It refers to an employee general attitude towards his job____________
A. job specification
B. communication.
C. motivation.
D. . job specification
ANSWER: A
32. . The target figure of the Sussex Police Race Equality Scheme to increase ethic representation in its
work force is_________.
A. 0.5%.
B. 0%
C. 5%
D. 10
ANSWER: C
33. Too great a reliance on internal recruitment can result in_________.
A. Reduced job performance
B. Higher labour turnover
C. Internal conflict
D. Poor group dynamics
ANSWER: A
34. The employment contract provides a set of rights, responsibilities and obligations that structure the
behavior of whom?
A. Both parties
B. The employee.
C. The employer
D. Trade unions
ANSWER: A
35. What did the whitely councils establish?
A. Tripartite employee relations
B. Collective bargaining framework
C. Trade union
D. Employer associations.
ANSWER: A
36. In the CIPD survey (2007) the estimated costs of recruitment for a single employee were___________.
A. cents333
B. cents 555
C. cents 8000
D. cents 3400
ANSWER: A
37. What % of membership does a trade union have demonstrate amongst the group it is wishing to
represent before it can Central Arbitration Committee (CAC)?
A. 10%
B. 40%
C. 20%
D. 5%
ANSWER: C
38. Apart from pay what is the second most common reason for an employee to join a trade union?
A. group solidarity
B. friendship groups
C. political reasons
D. wide range of personal benefits.
ANSWER: D
39. What are the types of industrial action a union is most likely to engage in?
A. unofficial action
B. strike action
C. action short of a strike
D. absence.
ANSWER: C
40. What was the traditional term used for HRP and the one often associated with personnel management?
A. Gap analysis
B. Human resource planning
C. Employee planning
D. Manpower planning.
ANSWER: D
41. The effect of______________on the emergence of aggressive behavior patterns is as yet up proven.
A. Environmental factors
B. Genetics.
C. Ethological Factors
D. Hormones
ANSWER: C
42. What is the estimated cost to the UK businesses of days lost due to sickness?
A. 5.4 bn.
B. 7.4 bn
C. 10.4 bn
D. 13.4 bn
ANSWER: D
43. According to Masie(www.masie.com)e-learning is about_______
A. Computers and computing
B. Technology-driven.
C. Electronic.
D. Experience.
ANSWER: D
44. timescale for performance appraisals are usuall__________:
A. One year.
B. Biannually.
C. 3 monthly.
D. At irregular intervals.
ANSWER: A
45. 360% feedback involves appraisals by ____.
A. Line managers.
B. Subordinates.
C. Superiors.
D. Anyone who is directly on contract with appraise.
ANSWER: D
46. Under which role the manager does perform activities which are of ceremonial and symbolic
nature__________.
A. Liason role.
B. Leaders role.
C. Figure head role
D. spokes person role.
ANSWER: C
47. The role in which a manager lead his subordinates and motivating them for willing cooperation is called
as__________.
A. Monitoring role.
B. Disseminator role.
C. Entrepreneur role.
D. Leader role.
ANSWER: D
48. The systems model of training contains three phases __________, training and development, and
evaluation.
A. Preparation
B. Assessment.
C. Introduction
D. Organizing
ANSWER: B
49. Manager represents his organization or unit while interacting with outsiders is called as_________.
A. Disseminator role.
B. Spokes person
C. Resource allocator.
D. . Entrepreneur role
ANSWER: B
50. anthropo denote________.
A. Animal
B. Society.
C. Man.
D. Behaviour.
ANSWER: C
51. . psyche means_________.
A. Biology.
B. Spirit.
C. Behaviour.
D. Attitude.
ANSWER: B
52. Which is the scientific method in accumulating knowledge about mans social behavior ?
A. Anthropology.
B. Social work.
C. Sociology.
D. Psychology.
ANSWER: C
53. Managerial orientation is towards power denotes__________
A. Custodial model
B. Autocratic model.
C. Supportive model.
D. Collegial model.
ANSWER: B
54. A person should get orders and instruction from only one superior is called as________
A. Power
B. Unity of direction.
C. Unity of command.
D. Scalar chain.
ANSWER: C
55. Division of work to take the advantage of________.
A. Discipline.
B. Specialization.
C. Aptitude.
D. Productivity.
ANSWER: B
56. Esprit de corps denotes_________.
A. . Team work.
B. Union is strength.
C. Unity of command.
D. . Communication.
ANSWER: B
57. Communication going up through each position in the line of authority_________.
A. Order.
B. Equity.
C. Scalar chain.
D. Formal communication.
ANSWER: C
58. Howthorne studies were conducted between_______.
A. 1927 and 1932.
B. 1925 and 1935.
C. 1935 and 1945.
D. 927 and 1928.
ANSWER: A
59. The Human Side of Enterprise is written by_______.
A. Henry Fayol.
B. McGregor.
C. F W Taylor.
D. Elton Mayo.
ANSWER: B
60. What is the name of the scale under which number of statements collected for assessing favourable or
unfavorable aspect of certain things?
A. Thurstones scale.
B. Rensis Liker scale.
C. Bogardis social distance scale.
D. Guttmans scale.
ANSWER: A
61. Likert scale of attitude measurement has__________.
A. 1-2 boxes.
B. 5-7 boxes.
C. 0-15 boxes.
D. 5-20 boxes.
ANSWER: B
62. Guttmans scale was developed in.
A. 1950.
B. 1955.
C. 1940.
D. 1945.
ANSWER: A
63. A non-specific response of the body to a situation is known as ________.
A. stress.
B. fatigue.
C. disease.
D. heart attack
ANSWER: A
64. Question at ________ stage of team building, cooperation and a sense of shared responsibility is
developed amongst the team members
A. Storming.
B. Performing.
C. Forming.
D. Norming.
ANSWER: D
65. In India the minimum wages act in_____________.
A. 1938.
B. 1948.
C. 1947.
D. 1958.
ANSWER: B
66. Discharge may or may not be punishment but dismissal certainly means_________.
A. Promotion.
B. Punishment.
C. Demotion.
D. .Transfer.
ANSWER: B
67. Unless work satisfying & rewarding the morale of the people is likely to be____________.
A. High.
B. Low
C. . Low &high.
D. Satisfied.
ANSWER: B
68. A human relation seeks to emphasis employee aspects of work rather than ________
A. Technical aspects
B. Economic aspects.
C. Technical or economic aspects.
D. workers aspects.
ANSWER: C
69. Which one of the following is Factories Act______.
A. 1948.
B. 1958.
C. 1968.
D. 1938
ANSWER: A
70. . Indian labour conference held in__________.
A. 1958.
B. 1959.
C. 1957.
D. 1960.
ANSWER: B
71. The first labour management association started in__________.
A. 1937.
B. 1947.
C. 1957.
D. 1960.
ANSWER: B
72. Many colleges and universities have arranged for students to work part-time in a special training
program as part of their education. This training is called _____
A. College trainee experience
B. Educational credits program
C. Coordinated education
D. An internship
ANSWER: D
73. Industrial relation include________.
A. Labour relation.
B. Public relation.
C. Customer relation.
D. Labour, customer & public relation.
ANSWER: B
74. Industrial relation sense is used in___________.
A. USA.
B. India & UK.
C. China.
D. Japan.
ANSWER: C
75. When the organization gives option to its employees to retire even before superannuation it is
called________.
A. Forced retirement.
B. Compulsory retirements.
C. Voluntary retirement.
D. Premature retirement.
ANSWER: A
76. In central government & state government offices the retirement age is______.
A. 58.
B. 55.
C. 60.
D. 65.
ANSWER: B
77. Voluntary retirement is also known as _____
A. Silver hand shake
B. Golden hand shake
C. diamond hand shake
D. Crystal hand shake
ANSWER: C
78. Social security certificates scheme in_______
A. 1978
B. 1981.
C. 1982
D. 1989
ANSWER: A
79. Family pension scheme in____
A. 1971.
B. 1979.
C. 1980.
D. 1992
ANSWER: C
80. Which test is conducted to know the skills & abilities possessed by the candidate?
A. Vocational test.
B. Interest test.
C. Dexterity test.
D. Proficiency test.
ANSWER: A
81. Which test is conducted to develop the skills & abilities of the candidate?
A. Aptitude test.
B. Intelligence test.
C. Trade test.
D. Personality test.
ANSWER: C
82. What is the other name for interest test?
A. Vocational test.
B. Strong Campbell test.
C. Skill test.
D. Selection test
ANSWER: A
83. Which test is conducted to measure the likes, dislikes & habits ?
A. Vocational test.
B. Temperament test.
C. Skills test.
D. Interest test.
ANSWER: C
84. deals with the contents & characteristics of each job?
A. job analysis
B. Job rating.
C. Job evaluation.
D. Job description.
ANSWER: A
85. What helps for the exchange of ideas, facts, opinions or emotions between two or more persons?
A. Communication
B. Written communication.
C. Upward communication
D. Downward communication.
ANSWER: A
86. . Employees general attitude is referred to as________.
A. Job satisfaction
B. Job analysis
C. Job description.
D. Job evaluation.
ANSWER: A
87. what creates an advancement with an organization?
A. Demotion.
B. Promotion.
C. Transfer.
D. Redemote.
ANSWER: B
88. Being a mentor and assuming the responsibility for supervising the work of others are central activities
for professionals in which stage of career development?
A. one
B. two
C. three
D. four
ANSWER: C
89. Which of the following helps the employee to improve their efficiency?
A. Development
B. Training.
C. Promotion.
D. Transfer.
ANSWER: B
90. .Co-operation is the key of all successes through___
A. Principle of effective communication
B. Principle of team spirit
C. Principle of pair reward.
D. Principle of high morale.
ANSWER: B
91. Sources of recruitment & methods, procedures, techniques for____
A. Selection.
B. Promotion.
C. Transfer.
D. Training.
ANSWER: A
92. Principle of participation in management to make them realize the responsibilities of the___
A. Organization.
B. management.
C. Supervisor.
D. Worker.
ANSWER: A
93. Industrial revolution played an important role in the development of_____
A. Industries.
B. Production.
C. Sales.
D. Finished goods.
ANSWER: A
94. The industries were shifted from the former workshop to new____________.
A. Mills & Workers.
B. Factories TOWorkers.
C. Mills TO Customers.
D. Mills & Factories.
ANSWER: D
95. Businessmen could get an opportunity to earn huge profits as the cost of_______.
A. Employee.
B. Employee & employer.
C. employer
D. Superior.
ANSWER: A
96. Education brought the changes in the attitude of labour towards their__________.
A. Work.
B. Interest.
C. Labour.
D. Job.
ANSWER: A
97. Problems of unemployment & wage fixation had their direct link with the
A. population
B. Value of labour
C. Attitude of management.
D. Co-ordination.
ANSWER: A
98. Several labour legislations were enacted such as labour disputes Act in-------.
A. 1927.
B. 1938.
C. 1947.
D. 1969.
ANSWER: C
99. Indian labour management institute in___________.
A. Bombay.
B. Delhi.
C. Calcutta.
D. Pune.
ANSWER: A
100. Federation of all India labour welfare officers in____________.
A. Delhi.
B. Calcutta.
C. Bangalore.
D. Mangalore.
ANSWER: A
101. Industrial employment Act in_____
A. 1924.
B. 1939.
C. 1946.
D. 1947.
ANSWER: C
102. In a.98a. the president promulgated an ordinance giving powers to the govt to ban strikers in essential
services for__________.
A. 2 months.
B. 5 months.
C. 6 months.
D. 10 months.
ANSWER: A
103. . Good employer employee relations are the backbone of all_____
A. Personal activities
B. Human activities.
C. Personnel activities
D. Personnel policies.
ANSWER: C
104. The workers need not be paid for the first three days of suspension of earnings & the payment of
benefit may be limited to 26 weeks in a year______.
A. Maternity benefit.
B. Sickness benefit
C. Survivors benefit.
D. Medical benefit.
ANSWER: B
105. This should cover responsibility for the maintenance of children during the entire period of
contingency_____.
A. Medical benefit.
B. Family benefit.
C. Old age benefit.
D. Survivors benefit.
ANSWER: B
106. Periodical payment limited to a.2 weeks should be made during the period of suspension of
earnings________.
A. Individualism benefit.
B. Retirement benefit.
C. maternity benefit
D. Family benefit.
ANSWER: C
107. The modern term for personnel management is ____
A. HRD.
B. HRP.
C. HRM.
D. HSM.
ANSWER: C
108. It is intended to reveal what is actually done opposed to what should be done.what is this?
A. . Job Specification.
B. Job Evaluation.
C. Job Description.
D. Job Analysis.
ANSWER: C
109. The downward movement of employee in organizational hierarchy with lower pay status
responsibilities means___________.
A. Demotion.
B. Job change
C. Promotion.
D. Transfer
ANSWER: A
110. BARTH variable sharing is a__________.
A. wage payment plan.
B. VRS plan
C. minimum wage plan
D. bonus plan.
ANSWER: D
111. Identify the personnel management functions from the following_____.
A. Advertisement.
B. Quality control.
C. Capital budgeting.
D. Compensation.
ANSWER: D
112. Job----- is a statement of the minimum acceptable human qualities necessary to perform a job
satisfactorily.
A. Evaluation.
B. Specification.
C. Description.
D. Analysis.
ANSWER: B
113. Two need-based motivational theories are based on work by________________
A. Maslow and Herzberg
B. McGregor and Vroom
C. Adam and Skinner
D. Maslow and McGregor
ANSWER: A
114. Performance appraisal refers to-----of an employee
A. training.
B. placement.
C. assessment.
D. induction.
ANSWER: C
115. A------ takes place when an employee moves to a position higher than the one formerly occupied.
A. transfer
B. demotion.
C. punishment.
D. promotion
ANSWER: D
116. Identify the retirement benefit form the following?
A. Wages
B. Bonus.
C. Incentive.
D. Gratuity
ANSWER: D
117. In a collective bargaining the employer negotiates with_______
A. Government.
B. Labour officer.
C. Employees.
D. Adjudicator.
ANSWER: C
118. Only about ---% of the private sector work force is unionized.
A. 8.
B. 10
C. 19.
D. 49.
ANSWER: B
119. A group which is established by it members is called _______
A. social group.
B. reference group.
C. performing group.
D. Informal group.
ANSWER: D
120. The way of action which are accepted as legitimate by group members is called ______
A. Values
B. Norms
C. Conformity.
D. Decision
ANSWER: B
121. The degree of attachment of the members to their group is known as_____
A. Group cohesiveness
B. Group conformity
C. Group attachment
D. Group loyalty.
ANSWER: A
122. A group of persons in an organization for making or recommending certain decisions is___ termed
as____.
A. Committee.
B. Formal Group.
C. Task Group
D. Performing Group
ANSWER: A
123. The process of giving employees the authority, skills and freedom to perform their task is known
as____
A. delegation of authority.
B. Empowerment.
C. socialization .
D. decentralization of power
ANSWER: B
124. The anxiety a person experiences when two sets of knowledge are contradictory or incongruent lead
to_____.
A. Cognitive Dissonance
B. Negative Attitude.
C. Stress.
D. Perception disorder.
ANSWER: A
125. Control over expertise or more precisely, over information is called ____
A. Authority
B. legitimate power
C. expert power
D. referent power
ANSWER: C
126. An individuals ability to influence others behaviors as result of being respected admired or liked_____.
A. Position power
B. Referent Power
C. Expert power.
D. Legitimate Power.
ANSWER: B
127. Power that has been legitimized within a specific special context___
A. Power
B. . Authority
C. Delegation.
D. Decentralization.
ANSWER: A
128. An organization may choose to do all of the following to motivate a plateaued worker,
except_____________
A. Lateral moves
B. Promotion
C. Temporary assignments
D. Committee assignments
ANSWER: B
129. Authority being conferred based on technical knowledge or skill of ____.
A. Technical Power
B. Competence authority.
C. Machiavellianism
D. Power Distribution.
ANSWER: B
130. Group established by the organisation to do its work and usually identifiable on an organisation
chart______.
A. Task Group
B. Primary Group
C. Formal group.
D. Informal Group.
ANSWER: C
131. A technique for stimulating imaginative and novel ideas____.
A. Nominal group techniques
B. Delphi technique.
C. Brain storming.
D. Dialectic decision method.
ANSWER: C
132. When the role of a person occupies goes against his self concept, then this would happen?
A. Roles space.
B. Role Overload
C. Role set
D. Self role distance.
ANSWER: D
133. A situation that occurs when it is unclear or uncertain what behaviour is expected of role
occupants______
A. Role conflict
B. Role ambiquity.
C. Role analysis
D. Role overload.
ANSWER: B
134. The clusters of task and behaviours that others expect a person to perform while doing a job is known
as____
A. .Role
B. Position
C. Norms.
D. Organizational Culture.
ANSWER: A
135. When expectation about a persons role in the group contradict one another, it becomes?
A. Down Ward Conflict
B. Up Ward Conflict
C. Role Conflict
D. Role Ambiquity
ANSWER: C
136. The system of various roles that a person takes and performs is called as____.
A. Role space
B. Role mapping.
C. Role set.
D. Role analysis.
ANSWER: A
137. The person holding an performing the focal role is known as_____
A. Focal roller.
B. Role occupant.
C. Role setter.
D. Leader.
ANSWER: B
138. Behaviour expected from the focal role occupant by other members of the role set_____.
A. Norms.
B. Values.
C. Conformity
D. Position.
ANSWER: A
139. Which type of role analysis is done to define and clarify the boundaries of the focal role?
A. RAT.
B. CRA
C. TAT
D. BAR.
ANSWER: B
140. Failure to report work is called_____.
A. Lack of commitment.
B. Absenteeism.
C. Burnout
D. Immoral Activity.
ANSWER: B
141. The process by which older members of a society transmit to younger members the social skilled is
termed as_____.
A. Literature.
B. Norms
C. Values.
D. Socialization.
ANSWER: D
142. The person who is relaxed nature and easy going, become ____
A. Aggressive.
B. Type A personality
C. Type B personality.
D. X theory.
ANSWER: C
143. The set of distinctive traits and characteristic that can be used to compare and contrast
individuals____
A. Personality.
B. Locus of control.
C. Role.
D. Values
ANSWER: A
144. Bureaucracy type of organisation was proposed by____
A. Blake and Mouton
B. Max Weber.
C. Henry Fayol
D. F.W. Taylor.
ANSWER: B
145. Dispute between employees at different levels in an organization is known as_____
A. Horizontal conflict
B. over all conflict.
C. Vertical conflict
D. Organizational conflict.
ANSWER: C
146. A group created by management to accomplish certain organizational goal is called as____ .
A. Performance group.
B. Task group.
C. Prime group.
D. In group.
ANSWER: B
147. A person who is responsbilbe for managing the change effort in the organisation is called_____
A. Manager.
B. entrepreneur.
C. Change agent
D. Leader.
ANSWER: C
148. Which of the following represent basic conviction that specific mode of conduct or end-state of
existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of
existencem ______.
A. Belief
B. Norm.
C. Tradition.
D. Values.
ANSWER: D
149. Collective conception of what is considered good, desirable and proper or bad, undesirable and
improper in a culture ____
A. Ethics
B. Norms.
C. Beliefs.
D. Values .
ANSWER: A
150. A set of guiding principles of behaviour concerned with right and wrong which help interactions with
others____.
A. Beliefs.
B. Values.
C. Ethics.
D. Tradition
ANSWER: B

Some more MCQs in Human Resource Management for Practice

1. The object of trade union is to
A. get higher wages
B. to protect labour
C. get higher standard of living
D. to protect labour and society
ANSWER: C
2. __________ is a very flexible type of organization
A. Staff organization
B. Divisional organization
C. Line organization
D. Matrix organization
ANSWER: B
3. Non-financial motivator is
A. Bonus
B. job security
C. medical reimbursement
D. leave with pay
ANSWER: B
4. What did the whitely councils establish ? was it
A. Tripartite employee relations
B. collective bargaining framework
C. Trade union
D. Employer associations
ANSWER: A
5. _________ is a list of statement that describe the characteristics & performance of employees on the job.
A. Confidential list
B. Check list method
C. Critical list
D. Group appraisal list
ANSWER: B
6. Rotation is otherwise called as ____________.
A. Replacement transfer
B. Shift transfer
C. Versatility transfer
D. Remedial transfer.
ANSWER: C
7. _______________ is the permanent termination of an employees services for economic reasons in a
going concern
A. Resignation.
B. Dismissal.
C. Retrenchments.
D. Retirement.
ANSWER: B
8. Personnel policy insists _________.
A. Higher wage.
B. Wage equal to contribution
C. Lesserwage.
D. Wage with bonus
ANSWER: B
9. Psychology oriented factor of production is__________.
A. Land .
B. Finance.
C. Machine.
D. Labour.
ANSWER: D
10. A statement containing the details of works to be performed & responsibilities involved is known
as___.
A. Job analysis.
B. Job evaluation.
C. Job specification
D. Job description
ANSWER: A
11. Recruiting is ____________.
A. Selecting people
B. Offering job
C. Appointing people
D. Discovering of potential
ANSWER: B
12. The depict of selection process is to ______.
A. Take educated people
B. Eliminate highly skilled people
C. Take skilled people
D. Fix right people for right job
ANSWER: B
13. A performance appraisal is a process of evaluating employees______.
A. Behaviour at job.
B. Contribution towards job
C. Character .
D. Quantity of work done.
ANSWER: B
14. Man to man comparison is one of the methods of
A. Selection
B. Grading.
C. Performance appraisal
D. Meritrting.
ANSWER: C
15. . Recruitment expenses will be low when the labour turnover is________.
A. high
B. normal
C. Low.
D. very high.
ANSWER: C
16. Direct compensation towards the contribution of labour is____.
A. money.
B. Pay.
C. Reward.
D. Wages.
ANSWER: A
17. Non-financial motivator is
A. bonus
B. job security.
C. medical reimbursement
D. leave with pay
ANSWER: B
18. Industrial relationship means the harmonious relationship_______.
A. between employer employee
B. between men &women of an industry
C. among employers
D. amonge state employers& employees.
ANSWER: A
19. The object of trade union is to_________.
A. get higher wages
B. to protect labour
C. get higher standard of living
D. to protect labour & society
ANSWER: C
20. Trade unions always aim at________.
A. minimizing punishment
B. mobilizing labour.
C. maximizing salary
D. supporting govt.
ANSWER: B
21. Grievances affect the employees________.
A. Promotion
B. Training
C. Wages.
D. Morale.
ANSWER: D
22. Collective bargaining is an action of________.
A. an individual
B. manager.
C. state
D. group.
ANSWER: D
23. Job analysis is a systematic exploration of the activities surrounding a job. It defines the jobs.
A. responsibilities &duties
B. accountability & duties
C. responsibilities & accountability
D. responsibilities, accountability, duties
ANSWER: D
24. On the job management development techniques include___.
A. Job rotation
B. Sensitivity training
C. Coaching.
D. Transactional analysis
ANSWER: C
25. Employees can be appraisal against_____.
A. relative standards
B. objective
C. absolute standards
D. group.
ANSWER: A
26. Factories Act comes under_______.
A. Standard and Norms legislations
B. Welfare and amenities legislations
C. Disputes processing and right of parties legislations.
D. Welfare and disputes norms legislation
ANSWER: A
27. In the time organization the authority flow and from __________.
A. top to bottom
B. bottom to top
C. left to right
D. right to left
ANSWER: A
28. Projective test is one type of ________.
A. Aptitude test
B. Achievement test
C. Interest test.
D. Personality test
ANSWER: D
29. ______ is a process of matching the qualification of applicants with the web requirements.
A. Recruitment.
B. Promotion
C. Selection.
D. Training
ANSWER: A
30. Rowan plan is based on ______.
A. output
B. cost
C. work.
D. time.
ANSWER: D
31. Halo Effect is related with _____
A. Performance appraisal
B. Wage & salary administration
C. Selection.
D. Transfer
ANSWER: C
32. The best way of recruiting is always_______.
A. walk-ins
B. advertisements
C. variable.
D. referrals
ANSWER: C
33. The most common constraints on recruiting include all but________.
A. image on a firm
B. budgetary support
C. interviewing.
D. government policies
ANSWER: C
34. The primary source of information for recruiting is_______.
A. managerial Interviews
B. testing.
C. interview with applicants
D. job analysis
ANSWER: D
35. A good source of hiring technical staff would be________.
A. private search firm
B. vocational school
C. employment exchange.
D. rival firms
ANSWER: B
36. A negative aspect of promotion from within is________.
A. lower morale
B. employee turnover
C. career prospects
D. idea stagnation.
ANSWER: D
37. Inputs to the selection process include all but____.
A. job analysis.
B. human resource planning
C. supervision.
D. job applicant
ANSWER: C
38. The most reliable and valid tests are generally________.
A. Attitude test
B. Intelligence test
C. Performance test
D. Polygraph test
ANSWER: C
39. It is the tendency of a superior to rate people lower than their performance.
A. Horns Effect
B. Central tendency
C. Halo effect
D. static.
ANSWER: C
40. Recruitment and selection must be effective to ensure it:
A. offsets high labour turnover
B. delivers the highest caliber of individuals at optimum most.
C. to have a surprise in case of sickness and absence.
D. encourages new blood into the organization
ANSWER: B
41. The science and engineering sectors reflect significant under representation of which group of
employees?
A. Highly skilled operators
B. Young people.
C. Over 50s
D. Women
ANSWER: D
42. The target figure of the Sussex Police Race Equality Scheme to increase ethic representation in its work
force is:
A. 2.5%.
B. 0%
C. 0.5%.
D. 5%.
ANSWER: C
43. The best and most productive employees likely to be
A. The least costly in terms of recruitment and employment costs.
B. a matter of pot luck in terms of recruitment decisions.
C. The most costly to employ
D. Have no bearing on recruitment and selection costs.
ANSWER: C
44. Too great a reliance on internal recruitment can result in:
A. Reduced job performance
B. higher labour turnover
C. internal conflict
D. poor group dynamics.
ANSWER: A
45. The employment contract provides a set of rights, responsibilities and obligations that structure the
behavior of whom?
A. Both parties
B. The employee
C. The employer.
D. Trade unions
ANSWER: A
46. What did the whitely councils establish ? was it
A. Tripartite employee relations
B. Collective bargaining framework
C. Trade union
D. Employer associations.
ANSWER: A
47. Are those employer that reflect a perspective to employer relations generally:
A. Welcoming of them
B. Hostile to trade unions.
C. Seeking agreement with single unions
D. None committal either way
ANSWER: B
48. What % of membership does a trade union have demonstrate amongst the group it is wishing to
represent before it can Central Arbitration Committee?
A. 10%.
B. 40%.
C. 20%.
D. 5%.
ANSWER: B
49. __________is defined as disputes between parties submitted &decided by a neutral third party.
A. Affirmative action
B. Collective bargaining.
C. Arbitration.
D. Respresentativeness
ANSWER: D
50. Apart from pay what is the second most common reason for ade to join a trade union?
A. Group solidarity
B. Friendship groups.
C. Political reasons
D. wide range of personal benefits.
ANSWER: D
51. In organizing industrial action a union is encouraging its to break their contractual obligation to attend
work. Is this action
A. Protected by union immunity
B. Unlawful.
C. Referred to as a wild cat strike.
D. such that employers can sure the union for loss of earnings.
ANSWER: A
52. What are the types of industrial action a union is most likely to engage in______.
A. Unofficial action
B. Strike action.
C. Action short of a strike.
D. Absence.
ANSWER: C
53. Why can altruism as an approach to discipline be regarded as an essential element?
A. It is an essential requirement for survival
B. To maintain good employee relations
C. To demonstrate whos boss
D. To re-establish a welfare approach to HR
ANSWER: A
54. ______is a theory that overtime regulatory agencies come under the influence of the industries they are
supposedto regulate
A. Principle agent problem
B. Incrementalism.
C. Capture theory.
D. organizational problem.
ANSWER: B
55. The effect of on the emergence of aggressive behavior patterns is as yet up proven.
A. environmental factors.
B. Genetics.
C. ethological factors
D. Hormones.
ANSWER: C
56. Why is it important to ensure that HR plans are flexible?
A. To accommodate changes to senior management teams
B. To adapt to changing skills and qualifications
C. To accommodate the rapidly changing environment in which most organizations operate.
D. To ensure a diverse labour force is maintained at all times.
ANSWER: C
57. What is the estimated cost to the UK businesses of days lost due to sickness?
A. 5.4 bn.
B. 7.4 bn.
C. 10.4 bn.
D. 13.4 bn.
ANSWER: D
58. Vitality is a method of measuring________.
A. The balance of internal promotions versus external recruitment or loss of employee.
B. Training and development costs
C. Retention of skilled staff.
D. Levels of apprenticeships
ANSWER: A
59. Training is more likely to be seen as a cost by those organization employing what type of workers?
A. Those employed in Japanese companies
B. Those working in the motor industries
C. Industries employing low skilled workers
D. Those employing higher skilled employees
ANSWER: C
60. Unplanned and unstructured informal learning can be detrimental to employers because______.
A. will not be long lasting
B. will result in effective learning
C. it can encouraged bad habits and negative attitudes.
D. is based on pragmatic learning only
ANSWER: C
61. Performance management should be seen as a process which is a_____.
A. once a year task
B. Twise a year activity
C. ongoing process or cycle
D. Is engaged in which the appraisals are carried out
ANSWER: C
62. What will make some organizations more successful and there more likely to survive and prosper then
others?
A. Creating cultures and system in which staff can use their talents.
B. Creating management system to ensure high performance from everyone.
C. Creating superior organizations
D. Only recruiting talented people.
ANSWER: B
63. Many schemes that reward employees and managers for something additional to their normal level of
performance fail why?
A. The link between extra pay and achievement is unclear.
B. They are detrimental to trade union agreements.
C. PRP is controversial
D. Everyone should receive the same
ANSWER: A
64. A performance rating system is _________.
A. A grade or score relating to overall performance.
B. Details of the extent to which work objectives were met.
C. Last years objectives
D. Achievements during the year.
ANSWER: A
65. Objective-based rating scales are__.
A. Subjectivity determined
B. Based on a points-based system.
C. Measures of performance against objectives set
D. Manager-allocated rating scales
ANSWER: C
66. To be effective a points based rating system require___.
A. Close management control
B. Comprehensive, reliable and consistent information.
C. Objectivity in assessments
D. 360% assessments
ANSWER: B
67. 360% feedback involves appraisals by_______.
A. Line managers
B. Subordinates.
C. Superiors.
D. Anyone who is directly on contract with appraise
ANSWER: D
68. Which function is regarded as the essence of management ______________.
A. Planning.
B. Organizing
C. Staffing.
D. Co-ordination
ANSWER: D
69. Medium term planning is ____________.
A. 6 months
B. 1 year.
C. 2 to 5 years
D. 5 to 15 years
ANSWER: C
70. Short term planning is ___________.
A. 6 months
B. 1 year.
C. 2 to 5 years
D. 5 to 15 years
ANSWER: B
71. Planning lays down the overall objective, strategies and polices for the total enterprise is ___________.
A. corporate planning
B. divisions planning
C. unit planning
D. department planning
ANSWER: A
72. The average membership per union in India is______.
A. Less than 750
B. Less than 800.
C. Less than 900
D. Less than 1000
ANSWER: B
73. To the end the multiplicity of unions_____.
A. One union-one industry
B. Inter union rivalries
C. Leadership working class.
D. Trade union
ANSWER: A
74. A new scheme for workers participation in mgt was adopted in_________.
A. Oct 1976
B. Oct 1978
C. Oct 1975
D. Sep 1985
ANSWER: C
75. Shop councils total members may not generally exceed________.
A. Ten.
B. Eleven.
C. Twelve.
D. Fifteen
ANSWER: C
76. The chairmen of the shop council will be the nominee of_______.
A. Workers.
B. Employees.
C. Management
D. Unions.
ANSWER: C
77. Encouraged by the success of the unit council participation scheme of______.
A. 1975
B. 1985
C. 1978
D. 1979
ANSWER: A
78. Workers participation should be a_________.
A. Continuous process
B. Management process.
C. Planning process.
D. Controlling process
ANSWER: A
79. The first labour mgt association started in________.
A. 1946
B. 1945
C. 1947
D. 1948
ANSWER: C
80. Indian labour conference established in _______.
A. 1957
B. 1958
C. 1959
D. 1960
ANSWER: C
81. A tripartite committee was set up in_____.
A. 1987
B. 1997
C. 1976
D. 1977
ANSWER: D
82. The technique of collective bargaining depends up on the principle of ____.
A. give & take.
B. take & give.
C. collective agreement.
D. Unions
ANSWER: A
83. The workers collectively bargain for their____.
A. common interest & benefits
B. equal strength.
C. Flexible.
D. Dynamic.
ANSWER: A
84. Collective bargaining is a voluntary procession the part of the _____.
A. mgt & workers
B. workers & unions.
C. union & union.
D. unions & parties.
ANSWER: A
85. The payment of a subscription by member of the trade union which shall not be___.
A. Less than 25 ppm.
B. Less than 20 ppm.
C. More than Rs 1 pm.
D. Less than 15ppm.
ANSWER: B
86. The workers of the same category of the job from into a union called _____.
A. Graft union.
B. General union.
C. Industrial union.
D. Trade union.
ANSWER: A
87. Trade unions undertake functions relating to________.
A. Society.
B. Political.
C. Industry.
D. mgt of industry.
ANSWER: A
88. The strength of trade unions is their ____.
A. unity.
B. Work.
C. Employee.
D. Economic security
ANSWER: A
89. The national safety council USA says that accident prevention depends on three Es______.
A. Engineering & education, employee.
B. Engineering & enforcement , employee
C. Education & enforcement ,enactment.
D. Engineering ,education &[ enforcement
ANSWER: D
90. Psychological climate of the work place also affect the _______.
A. accident rate.
B. work schedule.
C. Industrial factors.
D. Workers wage schedule.
ANSWER: B
91. Efforts to make life worth living for workers this statement is given by_________.
A. NN.Joshi.
B. Oxford dictionary.
C. International labour organization
D. Labour investigation committee.
ANSWER: B
92. In India the minimum wages act in_________.
A. 1938
B. 1948
C. 1947
D. 1958
ANSWER: B
93. Discharge may or may not be punishment but dismissal certainly means____.
A. Promotion.
B. Punishment.
C. Transfer.
D. Demotion.
ANSWER: B
94. Unless work satisfying & rewarding the morale of the people is likely to be __.
A. High.
B. Low.
C. Low &high.
D. Satisfied.
ANSWER: B
95. Workmans compensation Act in __________.
A. 1923
B. 1924
C. 1932
D. 1933
ANSWER: A
96. Which one of the following is Factories Act?
A. 1948
B. 1958
C. 1968
D. 1938
ANSWER: A
97. The supervisors should be trained in ________.
A. Leadership & communications
B. management communication.
C. workers communication.
D. Leadership & union communication
ANSWER: B
98. Indian labour conference held in___.
A. 1958
B. 1959
C. 1957
D. 1960
ANSWER: B
99. The first labour mgt association started in_________.
A. 1937
B. 1947
C. 1957
D. 1960
ANSWER: C
100. A persons capacity to learn a particular type of mechanical work means________.
A. Mechanical aptitude test.
B. Intelligence test.
C. Personality test.
D. Interest test.
ANSWER: D
101. Industrial relation include__________.
A. Labour relation
B. Public relation.
C. Customer relation.
D. Labour, customer & public relation
ANSWER: B
102. Industrial relation sense is used in____________.
A. USA.
B. India & UK.
C. China.
D. Japan.
ANSWER: B
103. When the organization gives option to its employees to retire even before superannuation it is
called__________.
A. Forced retirement .
B. Premature retirement.
C. Compulsory retirements
D. Voluntary retirement.
ANSWER: A
104. In central govt & state govt offices the retirement age is _________.
A. 58
B. 55
C. 60
D. 65
ANSWER: B
105. Voluntary retirement is also known as _________.
A. Silver hand shake.
B. Golden hand shake.
C. diamond hand shake.
D. Crystal hand shake.
ANSWER: C
106. All managers at various levels in the organization perform is called_________.
A. Personnel management
B. Specialized branch of management
C. Personnel management
D. Human resource management
ANSWER: B
107. Employees state Insurance Act in___________.
A. 1938
B. 1948
C. 1949
D. 1950
ANSWER: B
108. Employees provident fund Act in__________.
A. 1950
B. 1952
C. 1960
D. 1962
ANSWER: C
109. Social security certificates scheme in_________.
A. 1978
B. 1981
C. 1982
D. 1989
ANSWER: A
110. Family pension scheme in _________.
A. 1971
B. 1979
C. 1980
D. 1992
ANSWER: C
111. Payment of gratuity Act in________.
A. 1937
B. 1948
C. 1952
D. 1970
ANSWER: D
112. Which test is conducted to know the skills & abilities possessed by the candidate?
A. Vocational test.
B. Interest test.
C. Dexterity test.
D. Proficiency test.
ANSWER: A
113. What is the other name for achievement test?
A. Temperament test.
B. Dexterity test.
C. Trade test.
D. Vocational test.
ANSWER: A
114. What is the other name for interest test?
A. Vocational test.
B. Strong Campbell test.
C. Skill test.
D. Selection test.
ANSWER: A
115. Which test is conducted to measure the method ability capacity & general awareness?
A. Intelligence test.
B. Aptitude test.
C. Trade test.
D. Temperament test.
ANSWER: A
116. Which test is conducted to measure the likes, dislikes & habits?
A. Vocational test.
B. Temperament test.
C. Skills test.
D. Interest test.
ANSWER: C
117. Which test is conducted to discover the individuals interest?
A. Interest test.
B. Vocational test.
C. Personality test.
D. Proficiency test.
ANSWER: A
118. What deals with the contents & characteristics of each job?
A. job analysis.
B. Job rating.
C. Job evaluation.
D. Job description
ANSWER: A
119. What helps for the exchange of ideas, facts, opinions or emotions between two or more persons?
A. Communication.
B. Written communication
C. Upward communication
D. Downward communication.
ANSWER: A
120. What creates advancement with an organization?
A. Demotion.
B. Promotion.
C. Transfer.
D. Redemote.
ANSWER: A
121. Man specification is called_________.
A. Job description.
B. Job specification
C. Job evaluation.
D. Job analysis.
ANSWER: B
122. Which of the following helps the employee to improve their efficiency?
A. Development.
B. Training.
C. Promotion.
D. Transfer.
ANSWER: B
123. Co-operation is the key of all successes through_________.
A. Principle of effective communication
B. Principle of team spirit.
C. Principle of pair reward
D. Principle of high morale.
ANSWER: A
124. Sources of recruitment & methods, procedures, techniques for________.
A. Selection.
B. Promotion.
C. Transfer.
D. Training.
ANSWER: A
125. Industrial revolution played an important role in the development of _________.
A. Industries.
B. Production.
C. Sales.
D. Finished goods.
ANSWER: B
126. Revolutionary changes in the methods & techniques of industrial________.
A. Purchase.
B. Production.
C. Selling.
D. Manufacturing.
ANSWER: A
127. The industries were shifted from the former work ship to new_________.
A. mills & factories.
B. mills & workers.
C. factories to workers
D. mills to customers.
ANSWER: A
128. Researches in behavioral science also subscribed to the development of _______.
A. Middle management
B. Personal management
C. Human resource management
D. Top management.
ANSWER: B
129. Businessmen could get an opportunity to earn huge profits as the cost of __________.
A. employer.
B. employee.
C. employee & employer .
D. Superior.
ANSWER: B
130. Education brought the changes in the attitude of labour towards their________.
A. Work.
B. Interest.
C. Labour.
D. Job.
ANSWER: A
131. Population problem also had impact to the problem of _________.
A. Personnel management.
B. Human resource management
C. Personal management
D. Industrial management
ANSWER: A
132. The problem of active utilization of men arises most in the countries having a vast population
like______.
A. India & Pakistan
B. China &India.
C. Japan & India.
D. China & Asia.
ANSWER: B
133. Problems of unemployment & wage fixation had their direct link with the ________.
A. Population.
B. Value of labour.
C. Attitude of management
D. Co-ordination.
ANSWER: A
134. Industrial revolution & technical changes in methods & machines proposed the _________.
A. Large-scale production
B. Small-scale production
C. middle-scale production.
D. higher production activity.
ANSWER: A
135. Several labour legislations were enacted such as labour disputes Act in_______.
A. 1927
B. 1938
C. 1947
D. 1969
ANSWER: C
136. Central labour investigation committee in________.
A. 1938
B. 1946
C. 1972
D. 1979
ANSWER: B
137. Indian institute of personnel administration is established in________.
A. Bangalore.
B. Calcutta.
C. Chennai.
D. Puna.
ANSWER: B
138. Federation of all India labour welfare officers in__________.
A. Delhi.
B. Calcutta.
C. Bangalore.
D. Mangalore.
ANSWER: A
139. The govt also amended the employees state Insurance act in_________.
A. 1864
B. 1989
C. 1984
D. 1990
ANSWER: C
140. In 1981 the president promulgated an ordinance giving powers to the govt to ban strikers in essential
services for__________-.
A. 2months.
B. 5months.
C. 6 months .
D. 10 months .
ANSWER: A
141. The main objective of the personnel policy should be_________.
A. maximum use of human resources.
B. maximum individual development
C. Good industrial relations.
D. Individual satisfaction
ANSWER: C
142. Good employer employee relations are the backbone of all________.
A. Personal activities.
B. Human activities.
C. personnel activities.
D. Personnel policies.
ANSWER: C
143. Collective bargaining is a voluntary process on the part of the ________.
A. Management & workers.
B. Management & supervisor.
C. Management
D. Supervisor.
ANSWER: A
144. Collective bargaining involves a _________.
A. Flexible.
B. Strength.
C. Dynamic.
D. Power relationship.
ANSWER: D
145. The workers need not be paid for the first three days of suspension of earnings & the payment of
benefit may be limited to 26 weeks in a year
A. maternity benefit
B. Sickness benefit.
C. Survivors benefit.
D. Medical benefit.
ANSWER: B
146. This should cover responsibility for the maintenance of children during the entire period of
contingency_______.
A. Medical benefit.
B. Family benefit.
C. Old age benefit
D. Survivors benefit.
ANSWER: B
147. A morbid condition may require general practitioner care, Specialist care & provision of essential
pharmaceuticals & hospitalization_______.
A. medical care benefit
B. Employment in fury benefit.
C. Family benefit .
D. Retirement benefit.
ANSWER: A
148. The modern term for personnel management is___________.
A. HRD.
B. HRP.
C. HRM.
D. HSM.
ANSWER: C
149. Intelligence test is one type of__________.
A. achievement test.
B. personality test.
C. aptitude test.
D. interest test.
ANSWER: B
150. One of the functions of personnel management is_________.
A. increasing the profit of the organization
B. controlling the line of staff only
C. paying wages
D. retaining the people
ANSWER: D